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FREQUENTLY ASKED QUESTIONS The Answers You Need What types of payments does this store accept? We gladly accept Visa, MasterCard, American Express, Discover, or regular account payments all through PayPal. How secure is this store? This store uses PayPal for payments, and PayPal automatically encrypts your confidential information in transit from your computer to ours using the Secure Sockets Layer protocol (SSL) with an encryption key length of 128-bits (the highest level commercially available). Do I need a PayPal account to purchase from this store No, you are not required to have a PayPal account to purchase from this store. Although if you already have a PayPal account you may use it. SHIPPING LIMITATIONS WHEN AN ORDER IS PLACED, IT WILL BE SHIPPED TO THE ADDRESS DESIGNATED BY THE PURCHASER. WE CAN NOT CHANGE THE ADDRESS FOR YOU. AS A RESULT, LOSS OF ITEMS PURCHASED FROM THIS WEB SITE PASS TO YOU UPON DELIVERY OF THE ITEMS TO THE CARRIER. YOU ARE RESPONSIBLE FOR FILING ANY CLAIMS WITH CARRIERS FOR DAMAGED AND/OR LOST SHIPMENTS. PLEASE MAKE SURE THE SHIPPING ADDRESS IS CORRECT!!! WHAT IS YOUR RETURN POLICY? We do not accept refunds. However, we would gladly complete an exchange. ​ Please make sure your size is the correct fit... We will not carry out the exchange process after 15 days ​ DISCLAIMER: Due to the nature of apparel manufacturing, we do not warranty or guarantee the consistency, color, texture, or appearance of the actual apparel. Apparel fabric colors which are shown online are approximate only and may have variations in color, hue and tone, especially from one size group to another. Fabric colors represented on computer monitors may vary due to variations in computer screens, resolution, color, tone or any other display settings. Please contact our email for any questions regarding color of designs Your experience on our site means everything to us. Get in touch with any additional questions or comments.

OUR SHIPPING POLICY Important Information ​ PLEASE MAKE SURE THE SHIPPING ADDRESS IS CORRECT!!! Shipping Process We start working on your order immediately, so we are unable to make any changes to an order after it has been placed. Orders are subject to verification and approval before shipping and may take several days to process. We only ship during business days and do not ship on Saturdays, Sundays, or holidays. While we will do all we can to make sure your order is delivered on time. ​ Please allow 1-3 business days for handling. Domestic shipping takes 3-5 business days on the east coast of the US or 5-7 business days on the west coast of the US. Once your order has shipped, you will receive a Shipping Confirmation email. WHEN AN ORDER IS PLACED, IT WILL BE SHIPPED TO THE ADDRESS DESIGNATED BY THE PURCHASER. WE CAN NOT CHANGE THE ADDRESS FOR YOU. AS A RESULT, LOSS OF ITEMS PURCHASED FROM THIS WEB SITE PASS TO YOU UPON DELIVERY OF THE ITEMS TO THE CARRIER. YOU ARE RESPONSIBLE FOR FILING ANY CLAIMS WITH CARRIERS FOR DAMAGED AND/OR LOST SHIPMENTS.

OUR RETURN/EXCHANGE POLICY Important Information We do not complete refunds. However, we would gladly complete an exchange. Please make sure your size is the correct fit... We will not carry out the exchange process after 15 days *ALL SALES ARE FINAL* We accept return items only for exchange. The items must be unused, in original packaging and with original tags still attached. All shipping charges for returns/exchanges are to be covered by the customer. Mail by the Shipping Method of Your Choice Address Your Package Send your package to: Redrum Clothing Contact through email for a return shipping address